The Five Biggest Digital Marketing Cliches

Once upon a time -- say, 2002 -- digital spending was a negligible portion of total marketing budgets and we lived in a world where few marketers would dare go "beyond the banner." Fast-forward to 2008, and in some cases we have the opposite problem. Digital spending is still too low, but in the spirit of wanting to appear current, some marketers have rushed to embrace any and every new digital tactic.

This has resulted in a scenario where some digital tactics are dangerously close to "jumping the shark." Everyone is doing them, so they're not original anymore. They generally are not done well (i.e., in a way that builds brand equity, awareness or sales), and they may be so commonplace that rather than making a brand seem current or hip, they have the opposite effect.

Here are my top five:

The Social Network Page
The offense: In 2006 every brand had to have a MySpace page; now they have an equally urgent need for a Facebook page. The result is usually the equivalent of an online ad hidden within the vast reaches of a social network, adding little value to consumers or the brand.

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Is Your Snazzy New Site Cloaked in Invisibility?

Imagine spending millions of dollars to come up with an amazing product, then cloaking it for invisibility. Perhaps the U.S. military can find good reason to do that, but for any company hoping to capture major market share, invisibility is tantamount to business suicide.

So why is it then that so many bleeding-edge, ultra-cool websites -- products in and of themselves -- are designed to be invisible to search engines and ultimately potential customers? Why is it that companies spend oodles of money to end up with a site that can only be found by employees, friends and family?

I'm a believer that "findability" is a usability issue. If your site can't be found by a motivated user in search of your product or service, it is a WOI (Waste of Investment), the opposite of ROI (you should know what that stands for). If a potential customer can't find it, it's useless to him or her. And if it's useless to a customer, well, you get the picture.

So why are many sites cloaked? The only reasons I can think of is a lack of knowledge about best practices for search or negligence on the part of creatives who believe designing for visibility somehow restricts doing great work. I know the latter is exactly opposite of the truth. Designing for visibility doesn't restrict creative excellence, it enhances it.

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TV and Internet ads go hand-in-hand

According to the president of CBS’ research unit, the Internet enhances TV advertising. David Poltrack points out that while the Internet is an efficient medium for turning consumers into purchasers, it’s useful only if the consumers are already aware of the products. Simply put, consumers turn to the Internet to learn about products that they are already aware of.

That is where television advertising plays a key role. It is Poltrack’s opinion that, as a medium, TV is still unrivalled when it comes to developing awareness of a product, service or product feature. To leverage this connection between television-based awareness and internet-based information gathering, marketers need to coordinate the TV and Internet components of their ad campaigns.

Source: Advertising Age