Wednesday, October 15, 2008

Social Media Numbers

Did you know?
Revenue in the social networking sector has grown 191 percent in the past year. *

Did you know?
Facebook is the 4th most-trafficked Website in the world with more than 100 million active users. **

Did you know?
Two-thirds of companies see improved customer satisfaction from the adoption of social media and 64 percent report an improved reputation in the marketplace.***

Did you know?
Eighty-four percent of companies headquartered in North America believe as we enter a possible economic downturn we need to focus on new ways of communicating with customers which add real value and 80 percent agree that social media will allow us to add value to our customer interaction.***

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* This information was found on www.destinationcrm.com

** This information was found on www.facebook.com

*** This information is from a study conducted by Coleman Parkes Research in May 2008 on behalf of Avanade which included 541 phone interviews with top executives at the top 500 companies in Italy, Netherlands, Spain, Britain, Germany, Switzerland, France, Belgium, Denmark, Sweden, Norway, Finland, Canada, United States, Australia, Japan, and Singapore.